sp26-cs571 lecturevuiconversational-interfacesexperience-prototypingdesign-heuristicscs571
Lecture 21: Voice User Interface Design Lecture 21: Voice User Interface Design
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Sign in to readIntroduction to Conversational Interface Technologies
What is a Conversational Interface Technology?
Components of Conversational Interfaces
Design Principles
Gricean Maxims
Multimodality
Interaction Paradigm
Command-and-Control Interfaces
Conversational Interfaces
Turn-taking
Conversational Markers
Confirmations
Error Handling
Flowcharting Conversational Interactions
Heuristics for Conversational Interfaces
CI Heuristic #5: Pay Attention to User Context
CI Heuristic #12: Confirm Input Intelligently
Experience Prototyping
The Problem
Human Dialogue
The Solution: Experience Prototyping
When Do We Do Experience Prototyping?
What Is It That We Prototype?
How Do We Do Experience Prototyping?
Step 1: Define Context
Step 2: Develop Scenarios
Step 3: Identify Design Goals
Step 4: Set Up the Environment
Step 5: Act Out Interaction
Step 6: Develop Insight
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