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Lecture 25: User Evaluation

Lecture 25: User Evaluation

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Learning Objectives
Why Evaluate?
Recap: What is UX Design?
Recap: What is the Design Process?
Recap: Usability
Types of Usability Evaluation
User-testing-based Methods
Redefining Usability
The Five-E Model of Usability
Weighting the Five Es
Usability Evaluation Basics
Usability Testing
When Do We Use Usability Testing?
Formative Testing
How Small Can the Testing Be?
Summative Testing
Designing a Usability Test
Key Dimensions of Usability Testing
The Why
The What
Scope: Functionalities vs. Functioning
Developing the What
How Do We Present Multiple Scenarios?
The How
Types of Measurement
The Who
Participants
Team Roles
The Where
Laboratory Testing
Field Testing
The Test Plan
Reporting Results
Critiquing Examples
Tips
Resources